Privacy Policy

Last Updated: August 30, 2019


Kooapps LLC and Games for Friends LLC (“we,” “our,” and/or “us”) value the privacy of individuals who use our website, mobile applications (“Apps”), and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services (“Users”) to improve the gaming experience. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond this Privacy Policy, your use of our Services is subject to our Terms of Service.


INFORMATION WE COLLECT

We may collect a variety of information from or about you or your devices from various sources, as described below. If you do not provide your information as requested, you may not be able to use our Services if that information is necessary to provide our Services or we are legally required to collect it.


Information You Provide to Us.


Registration and Profile Information.

If you link our Services to a third party account, such as a Game Center, Google Play, or Facebook account, we may receive information about you from these third party services such as your email address, profile information, and friends list. If you wish to limit the information these third parties make available to us, we encourage you to visit the privacy settings for those third party accounts to learn about your options.


Payment Information.

All purchases are handled by App store platforms such as Apple and Google. Outside of a payment receipt, which we receive for refund purposes and includes the date of purchase, the item purchased, and an anonymous identification number, we do not collect any payment information.


Communications.

If you contact us directly, we may receive additional information about you. For example, if you contact our customer support team, we will receive your name, email address, device identifiers, phone manufacturer, operating system version (e.g., iOS or Android) the contents of the message and any attachments you may send to us, and any other information you choose to provided. If you subscribe to our newsletter, we will collect certain information from you such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.


Information We Collect When You Use Our Services.


Location Information.

When you use our Services, we infer your general location information based on technical information such as your internet protocol (IP) address, which may indicate your more general geographic region.


Device Information.

We automatically collect certain technical information about the device and software you use to access our Services, including your IP address, operating system version (e.g., iOS, Android), web browser type, phone manufacturer, device identifiers, media access control (MAC) address, and push notification tokens.


Usage Information.

To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the content you view or post, the searches you conduct, the purchases you make, any content you post, and the dates and times of your visits.


Your Contacts.

If you give us permission to import your contacts from a third party account you link to our Services, such as your Game Center, Google Play, or Facebook account, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Services and for other purposes described in this Privacy Policy or at the time of consent or collection. We also collect your contacts if you invite them to use our Services or share information or content with them from our Services.


Information from Cookies and Similar Technologies.

We and third party partners collect information using cookies, pixels, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files that contain a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from our Services, you may not be able to utilize the features of the Service to their fullest potential.


Information We Receive from Third Parties.


Other Third Parties.

We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.


HOW WE USE THE INFORMATION WE COLLECT


We use the information we collect:


To provide, maintain, improve, and enhance our Services;


To personalize your experience on our Services such as by providing tailored content and recommendations;


To understand and analyze how you use our Services and develop new products, services, features, and functionality;


To communicate with you, provide you with updates and other information relating to our Services, provide you with information that you request, respond to comments and questions, and otherwise provide customer support;


To facilitate the connection of third party services or applications, such as social networks and gaming apps;


For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;


To send you text messages and push notifications;


To facilitate transactions and payments;


To find and prevent fraud and respond to trust and safety issues that may arise;


For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and


For other purposes for which we provide specific notice at the time the information is collected.


HOW WE SHARE THE INFORMATION WE COLLECT


Affiliates.

We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.


Vendors and Service Providers.

We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.


User Content.

Our Services are social services in which you can find, enjoy, and share content. If you choose to share content, like the games you’re playing, with other Users, your username will be viewable by those Users. We are not responsible for the other users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Service.


Third Party App Integrations.

If you connect a third party application to our Services, we may share information such as your device identifier with that third party.


Social Networks and Other Online Services.

The Service allows you to, upon your direction, share information with social networking services, such as Twitter, Facebook and Instagram. You understand and agree that the use of your information by any social networking websites will be governed by the privacy policies of these third party platforms and your settings on that platform. We encourage you to review their privacy policies.


Marketing.

We may share information about you with third parties that is in an aggregate or de-identified form that cannot reasonably be used to identify you.


Analytics Partners.

We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information regarding your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.


Advertising Partners.

We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different online services. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.


As Required By Law and Similar Disclosures.

We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through our Services.


Merger, Sale, or Other Asset Transfers.

We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.


Consent.

We may also disclose your information with your permission.


THIRD PARTIES

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your interaction with these third parties and any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.


SECURITY

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.


CHILDREN


Certain of our games are offered to children under the age of 13. We recognize the need to provide further privacy protections to personal information we collect from children under 13 years of age using our child-directed Services. This section provides information for parents about our practices with respect to such information that we collect from children under 13 who use such Services.


In this section of the Privacy Policy, we use the term “personal information” as such term is defined in the Children’s Online Privacy Protection Act (“COPPA”) and the Federal Trade Commission’s rules implementing COPPA.


Information We Collect from Children


We only collect persistent identifiers, such as mobile device identifiers, and IP address, from children under 13 who use our child-directed Services.


Information Uses


We use the information we collect from children only for the following purposes:


Operate, maintain, and enhance the Services, such as for data analysis, audits, security, fraud monitoring and prevention.


Understand and analyze the usage trends and preferences of our users.


Anonymize and/or aggregate information to use and disclose for any purpose, such as but not limited to improving the Services, and developing new products and services.


Information Disclosures


We disclose the information we collect from children only in the following circumstances:


To third-party service providers (e.g., data storage and processing facilities, analytics providers) that assist us in providing the Services.


To an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.


If we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of the Services.


Requests to Access and Delete a Child’s Information


Parents and guardians of children under 13 may request to review the personal information collected from their child, direct us to delete the personal information that we have collected from their child, and refuse to permit our further collection or use of the personal information collected from their child. To do so, please reach out to us at support@kooapps.com.


If you do not have access to email, or if you otherwise prefer to use postal mail to communicate with us, please contact us by writing us at the following address: PO Box 50625 Bellevue, WA 98015. Please also be aware that if you refuse to permit our further use or collection of information from your child, or have directed us to delete your child’s personal information, we may not be able to provide the Services to your child, and may close his/her account. Additionally, we may ask you to verify your identity and the child’s age at the time of the request before permitting access to review your child’s personal information or before fulfilling another request of yours as described in this section.


Operator of this Web Site or Online Service / Contact Information


Kooapps LLC and Games for Friends LLC are responsible for processing your information. Our address is PO Box 50625 Bellevue, WA 98015. Our contact email address is support@kooapps.com, and our telephone number is (540) 737-8371‬.


We also work with third party service providers who may also collect persistent identifiers through the Services. A list of third parties is provided below.


List of Third Party Sites:


Localytics
Tenjin